Abu Dhabi Ports receives ISO 10002:2014 Certification in Customer Feedback Management System

Abu Dhabi Ports, the master developer, operator and manager of ports and the Khalifa Industrial Zone in the emirate of Abu Dhabi, is now ISO 10002:2014 certified. The exclusive ISO certification ensures best global practice in handling complaints related to all services offered by Abu Dhabi Ports.

Basem Obaid, LRQA Area Operations Manager presented the ISO 10002:2014 certificate to Abu Dhabi Ports’ CEO, Captain Mohamed Juma Al Shamisi, at Abu Dhabi Ports headquarters. Read the full story here.